Preliminary Information Form

Last updated: 23 August 2026

Seller details

Trading name: Said Bilal Darıyemez
Address: Bayındır Mah. 322. Sok. Lale Apt. No: 17, Kat 4 Daire 9, Muratpaşa / Antalya
Tax office: Üçkapılar Vergi Dairesi
Tax number: 10834672854
Phone: 0553 120 24 15
Email: support@akisla.com

1. What this form is for

This form brings together, as required by article 5 of the Turkish Distance Contracts Regulation, the information the BUYER needs before placing an order. The checkbox on the payment screen confirms that this form and the Distance Selling Agreement have been read; the date of acceptance, the revision accepted and the connection details are recorded.

2. The seller

The seller's trade name, address, tax office, tax number, telephone and email address appear at the top of this page. The BUYER may send any request, complaint or notice to support@akisla.com.

3. Essential characteristics of the service

The service is web-based software (SaaS) for managing social media accounts from a single panel: preparing, scheduling and publishing posts and following their performance. Nothing physical is delivered. Which features belong to which plan is shown plan by plan at https://akisla.com/fiyatlandirma and on the purchase screen.

4. Total price and payment

The price is the total shown on screen at the time of purchase, VAT included; no further charge, shipping or service fee is added. Current plan prices are at https://akisla.com/fiyatlandirma. Payment is collected in one instalment on the payment institution's own secure page. Card details never reach the seller's pages or servers, are never seen by the seller and are never stored by the seller.

5. Performance: when the service starts

The service is performed immediately and electronically once payment is approved; the BUYER's account moves to the purchased plan at the same moment. There is no delivery period, delivery cost or shipping process. Access is through the BUYER's own user account.

6. Right of withdrawal and its exception

Under article 15/1-(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to contracts for services performed instantly in electronic form. The service opens for access immediately after payment and therefore falls within that exception, which the BUYER accepts knowingly when completing the purchase. This does not remove the cancellation and refund rights below.

7. Subscription term, renewal and cancellation

A subscription runs for the period purchased. The BUYER may cancel at any time from the panel, without giving a reason and without any charge. Cancelling does not end the current period: the service continues to the end of the period already paid for and then closes by itself. Automatic renewal applies only if the BUYER explicitly chooses it; a stored card can be removed from the panel at any time, and once removed it is not charged again.

8. Refund conditions

If the service cannot be provided for a reason attributable to the seller, is provided substantially incomplete, or the purchased plan does not carry the features promised, the amount paid is refunded in full. Refunds are made to the card used, within the payment institution's processes. Details are on the Delivery and Refund Terms page.

9. Invoice

An invoice is issued for every payment and delivered electronically to the BUYER's registered email address. The BUYER is responsible for the accuracy of their invoice details and keeps them current from the panel.

10. Complaints and where to apply

In a dispute the BUYER may write first to support@akisla.com. The BUYER may also apply to the Consumer Arbitration Committee or the Consumer Court in their own place of residence, within the monetary limits set each year by the Ministry of Trade.